Privacy Policy
Effective Date: 25-12-2024
SET Center Ltd. (“we,” “our,” or “us,” “SET,” “the platform,” or “the app”) is committed to safeguarding your privacy. We are a company registered in England and Wales with registration number 15061870 and operate under the domains setaverse.io, s-t.tv, and s-t.io. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform. By accessing or using SET, you agree to the terms outlined here.
The terms “you” and “user” refer to any individual or entity accessing the platform, including fans, artists, clubs, promoters, labels, and agencies. This policy also applies to all interactions within member spaces, content uploads, bookings, and API integrations.
1. Introduction
1.1. SET Center Ltd. operates a cutting-edge multimedia platform designed to connect fans, artists, clubs, promoters, labels, and agencies in the electronic music industry.
1.2. The SET platform serves as a dynamic hub for content sharing, event management, bookings, and community building.
1.3. Key features of SET include:
1.3.1. Dynamic Press Kits: Artists, clubs, and promoters can showcase their performance history, music supports, and achievements.
1.3.2. Event Programming and Booking: Manage schedules, contracts, riders, and guest lists efficiently.
1.3.3. Content Sharing: Fans, artists, clubs, and promoters can upload and share videos, photos, and event highlights.
1.3.4. Member Spaces: Exclusive spaces where fans engage directly with their favorite stakeholders.
1.3.5. Interactive Mapping: Visualizing artist performances, music supports, and event histories worldwide.
1.3.6. API Integrations: Connecting with Spotify, Resident Advisor, Google Calendar, and more to enhance user experiences.
1.4. SET fosters collaboration and engagement by enabling seamless interaction between all stakeholders, from fans documenting their experiences to professionals building their brands.
2. Dynamic Press Kits
2.1. Purpose and Features
2.1.1. Dynamic press kits allow artists, clubs, and promoters to showcase their performance history, music supports, and achievements.
2.1.2. Press kits include tools for promoting events, sharing professional details, and building credibility within the industry.
2.2. Accuracy and Responsibility
2.2.1. Users are strictly prohibited from presenting false or misleading information in their press kits.
2.2.2. It is the responsibility of the user to ensure that all data shared through press kits is accurate and up-to-date.
2.3. Disclaimer
2.3.1. SET provides press kits as tools to facilitate opportunities.
2.3.2. The use of these tools does not guarantee success but can greatly enhance exposure and connectivity when used effectively.
3. Bookings and Agreements
3.1. Facilitation Role
SET provides tools and features to facilitate connections, collaborations, and bookings among stakeholders, including:
- Artists and clubs.
- Artists and promoters.
- Agencies and artists.
- Labels and artists.
- Promoters and clubs.
3.2. Independent Terms
All terms and conditions of a booking or agreement are exclusively defined by the participating parties.
SET acts solely as a facilitator and is not a party to these agreements, nor does it mediate or enforce their terms.
3.3. Responsibilities of Participating Parties
3.3.1. Stakeholders engaging in bookings or agreements must:
3.3.1.1. Clearly define the terms of their engagement, including financial, logistical, and performance expectations.
3.3.1.2. Use legally binding contracts where applicable to formalize their agreements.
3.3.2. It is the responsibility of the participating parties to ensure that their agreements are fair, lawful, and enforceable.
3.4. Liability Disclaimer
3.4.1. SET is not liable for any disputes, cancellations, or breaches of contract that may arise between parties engaging in bookings or agreements.
3.4.2. All disputes or issues must be resolved directly between the participating parties.
4. Data Collection
4.1. Fans
4.1.1. Required Data: First name, last name, username, email, password (hashed), date of birth (to verify age, 18+), and gender (male, female, other).
4.1.2. Optional Data: Country of residence, nationality, second nationality, and profile picture.
4.2. Professional Accounts
4.2.1. Required Data: Name, contact details, payment information (processed via Stripe), and professional details (e.g., press kits, performance history).
4.2.2. Optional Data: Linked APIs (e.g., Spotify, Google Calendar), team roles, and rider details.
4.3. Generated Data
4.3.1. Interaction Data: Likes, follows, tags, and engagement with member spaces.
4.3.2. Uploads: User-generated content (e.g., videos, photos).
5. Data Use
5.1. Platform Functionality
5.1.1. Create and manage user accounts.
5.1.2. Facilitate bookings, scheduling, and integrations with external tools like Google Calendar.
5.1.3. Enable features like press kits, artist liaisons, and member spaces.
5.2. Personalization
5.2.1. Recommend events, artists, and exclusive content based on user interactions.
5.3. Analytics and Improvements
5.3.1. Use tools like Google Analytics to track user behavior and optimize platform performance.
5.3.2. Conduct A/B tests for design and feature enhancements.
5.4. Marketing
5.4.1. Send notifications and email campaigns (only if you have opted in).
6. Data Protection and Security
6.1. Commitment to Data Security
SET is committed to protecting the privacy and security of your data. We implement robust technical and organizational measures to safeguard sensitive data against unauthorized access, alteration, disclosure, or destruction.
6.2. Encryption and Secure Storage
6.2.1. All sensitive data, including passwords and payment information, is encrypted using industry-standard encryption protocols (e.g., TLS and AES).
6.2.2. Passwords are securely hashed and stored in our database, ensuring they cannot be accessed or decrypted.
6.2.3. Payment processing is handled exclusively by Stripe, a PCI DSS-compliant service, and SET does not store sensitive financial details.
6.3. Access Controls
6.3.1. Access to sensitive data is restricted to authorized personnel only, and all access is monitored and logged.
6.3.2. Employees and contractors with access to sensitive data undergo regular security training and are bound by confidentiality agreements.
6.4. Monitoring and Audits
6.4.1. SET performs regular security audits and vulnerability assessments to identify and address potential risks.
6.4.2. We monitor our systems continuously for suspicious activity and unauthorized access attempts.
6.5. User Responsibilities
6.5.1. Users are responsible for maintaining the confidentiality of their account credentials.
6.5.2. We encourage users to use strong, unique passwords and to enable two-factor authentication where available.
6.6. Data Breach Response
6.6.1. In the event of a data breach, we will notify affected users and relevant authorities within seventy-two (72) hours, as required by applicable laws.
6.6.2. We will take immediate action to contain the breach, investigate its cause, and implement measures to prevent future occurrences.
7. Member Spaces
7.1. Data Shared in Member Spaces
7.1.1. By joining a member space, you consent to sharing your profile data (e.g., name, age, nationality) with the space’s host.
7.1.2. Hosts may collect additional data, such as survey responses or contest entries, with your consent.
7.2. Host Responsibilities
7.2.1. Hosts are responsible for setting terms within their spaces and complying with SET’s guidelines and applicable laws.
7.3. Platform Monitoring
7.3.1. SET reserves the right to moderate member spaces to ensure compliance with our policies.
7.4. Payments and Transactions
7.4.1. Payments within member spaces (e.g., for exclusive content) are processed securely via Stripe.
8. User Rights
8.1. Access and Portability
8.1.1. Request a summary of your data, including account details and interactions, in a machine-readable format (e.g., JSON).
8.2. Edit Personal Data
8.2.1. Update your profile information (e.g., name, nationality) directly via account settings.
8.3. Data Deletion
8.3.1. Request deletion of your account and all associated data.
8.3.2. Exceptions apply for:
8.3.2.1. Outstanding Payments: Data is retained until obligations are settled.
8.3.2.2. Legal Requirements: Tax records or regulatory obligations may require retention.
8.3.2.3. Active Investigations: Data may be held during fraud or abuse investigations.
8.4. Withdrawing Consent
8.4.1. Opt out of marketing emails or revoke third-party API permissions at any time. All requests will be processed within thirty (30) days.
9. Content Ownership and Deletion
9.1. User Control
9.1.1. Users retain ownership of their uploaded content and can delete it at any time. Deleted content is permanently removed from the platform.
9.2. Ownership Transfers
9.2.1. Content ownership can be transferred (e.g., from a fan to a tagged artist) with mutual consent. Transfers are moderated by SET staff.
9.3. Platform Enforcement
9.3.1. SET reserves the right to remove content that violates our policies, including intellectual property rights or content guidelines.
10. Third-Party Data Sharing
10.1. Stripe
10.1.1. Purpose: Secure payment processing.
10.1.2. Data Shared: Billing details, transaction history.
10.2. Google Calendar
10.2.1. Purpose: Syncing events and schedules.
10.2.2. Data Shared: Event details (titles, times).
10.3. Spotify and Resident Advisor
10.3.1. Purpose: Enriching artist profiles and event listings.
10.3.2. Data Shared: None directly from SET; public data is retrieved.
10.4. User Consent
10.4.1. Third-party integrations require explicit authorization from the user.
10.4.2. Users may revoke permissions through their third-party account settings.
11. Cookies and Tracking
11.1. Types of Cookies
11.1.1. Essential Cookies: Necessary for platform functionality.
11.1.2. Analytics Cookies: For tracking user behavior and optimizing performance.
11.1.3. Marketing Cookies: For personalized ads and tracking ad performance.
11.2. User Control
11.2.1. Manage preferences via a cookie banner or account settings.
11.3. Opt-Out Options
11.3.1. Users may opt out of analytics cookies using tools such as Google’s opt-out browser add-on.
12. Disclaimers and Limitations
12.1. User Responsibility
12.1.1. Users must ensure their uploaded content complies with copyright and other legal requirements.
12.2. Third-Party Platforms
12.2.1. SET is not responsible for third-party platform policies, outages, or data inaccuracies.
12.3. Platform Availability
12.3.1. The platform is provided “as is,” and we are not liable for downtime, errors, or other interruptions.
13. Legal and Contact Details
13.1. Contact Information
13.1.1. Email: info@set.center
13.1.2. Mailing Address: 86-90 Paul Street, EC2A 4NE, United Kingdom
13.2. Jurisdiction and Compliance
13.2.1. SET operates under the UK GDPR and complies with applicable laws.
13.3. Policy Updates
13.3.1. This policy may be updated periodically. Users will be notified of significant changes via email or in-app notifications.